Winter Ticket Representative Job at Gunstock Mountain Resort, Gilford, NH

  • Gunstock Mountain Resort
  • Gilford, NH

Job Description

Job Description

Job Description

Gunstock Mountain Resort is currently accepting applications for Seasonal Tickets Representatives for the upcoming winter season. This front-line position plays a key role in delivering exceptional guest experiences by assisting with the reservation and purchase of lift tickets, season passes and rental packages. We are seeking individuals who thrive in a fast-paced environment, demonstrate outstanding customer service, and possess strong teamwork and communication skills.

Key Responsibilities:

  • Provide courteous and efficient assistance to guests in person and over the phone
  • Process resort sales transactions professionally and accurately
  • Utilize point-of-sale systems and resort software with proficiency
  • Demonstrate strong telephone etiquette and computer skills
  • Uphold Gunstock's core values and promote a safe, welcoming environment
  • Assist in resolving guest inquiries and concerns with professionalism
  • Support a safe workplace by modeling appropriate behavior and reporting hazards

Qualifications:

  • Must be 17 years of age or older
  • High school diploma or equivalent required
  • Prior customer service experience and POS system knowledge preferred
  • Ability to remain in a stationary position for extended periods (approximately 80% of shift)
  • Strong organizational and problem-solving abilities

Job Tags

Shift work

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