Job Description

DescriptionPosition at WebMDWebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.WebMD is looking for a Senior Human Resources Business Partner who is passionate about shaping the future of HR. This role goes beyond traditional HR partnership by combining strategic talent leadership with operational excellence, workforce analytics, process optimization, and AI-enabled transformationKey ResponsibilitiesStrategic Business PartnershipPartner with executive and functional leaders to align people strategies with business objectivesServe as a trusted advisor on organizational effectiveness, workforce planning, talent management, succession planning, and leadership developmentCoach leaders through organizational change, employee relations matters, performance management, and team effectivenessTranslate business priorities into practical HR initiatives that improve organizational performanceHR Transformation & Continuous ImprovementLead initiatives that modernize HR service delivery through process redesign, automation, and digital enablementChallenge legacy HR practices and identify opportunities to simplify, standardize, and improve the employee experienceApply Lean, Agile, or continuous improvement methodologies to streamline HR operations and eliminate inefficienciesChampion scalable, technology-enabled solutions that reduce administrative work while increasing strategic impactPeople Analytics & Data-Driven Decision MakingLeverage workforce data and analytics to identify trends, predict talent risks, and guide leadership decisionsDevelop dashboards and metrics that measure organizational health, talent outcomes, productivity, engagement, and retentionPresent insights and recommendations using data storytelling that influences executive decision-makingBuild a culture where business leaders rely on data—not assumptions—to drive talent decisionsAI & HR Technology InnovationIdentify opportunities to responsibly leverage Artificial Intelligence across HR processes including:Talent acquisitionPerformance managementEmployee supportKnowledge managementWorkforce planningLearning & developmentPartner with HR Operations, IT, and business stakeholders to evaluate and implement AI-enabled toolsEstablish governance and best practices for ethical, compliant, and effective use of AI within HRDrive adoption of digital tools that improve productivity and employee experienceTalent & LeadershipPartner with leaders to attract, develop, and retain high-performing talentLead succession planning and organizational capability reviewsFacilitate talent calibration discussions and development planningSupport leadership effectiveness through coaching, feedback, and development strategiesChange ManagementLead organizational change initiatives associated with growth, restructuring, acquisitions, or transformation programsBuild change management strategies that increase adoption and minimize disruptionPartner with communications and leadership teams to ensure consistent messaging and stakeholder engagementEmployee Experience & CultureFoster a high-performance, inclusive, and engaging workplace cultureAnalyze employee feedback and engagement data to identify improvement opportunitiesDesign initiatives that enhance employee experience across the entire lifecycleCompliance & RiskEnsure compliance with employment laws, company policies, and HR governance standardsManage complex employee relations matters with sound judgment and business acumenBalance risk management with practical business solutionsWhat Success Looks LikeBuilt trusted partnerships with senior leadersSimplified multiple HR processes through automation or redesignIntroduced meaningful workforce analytics that influence business decisionsIncreased adoption of AI-enabled HR capabilitiesImproved HR operational efficiency and employee experienceElevated HR from a reactive support function to a strategic business partnerQualificationsBachelor's degree in Human Resources, Business, Organizational Development, or related field8+ years of progressive HR Business Partner experience supporting senior leadersExperience leading organizational change and transformation initiativesStrong employee relations, coaching, and leadership consulting experienceDemonstrated experience using workforce analytics to influence business decisionsExperience improving business processes through automation or continuous improvementStrong executive communication and presentation skillsPreferredMaster's degree or MBASHRM-SCP or SPHR certificationExperience with HRIS platforms such as Dayforce, Workday, SAP SuccessFactors, Oracle HCM, or UKGExperience with Power BI, Tableau, Visier, or similar analytics platformsExperience implementing AI-enabled HR solutions or generative AI toolsLean Six Sigma or process improvement certificationWhy This Role MattersThe WebMD HR organization is evolving from a traditional service model into a strategic, data-informed, technology-enabled function. We believe the future of HR combines human insight with intelligent automation to create better experiences for employees, stronger outcomes for leaders, and measurable value for the business.If you're energized by transforming how HR works—not just supporting it—we'd love to meet youBenefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:Health Insurance (medical, dental, and vision coverage)Paid Time Off (including vacation, sick leave, and flexible holiday days)401(k) Retirement Plan with employer matchingLife and Disability InsuranceEmployee Assistance Program (EAP)Commuter and/or Transit Benefits (if applicable)Salary Range: $110,000 + $125,000. Plus Annual BonusEligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

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