Job Description

We're are seeking a detail-oriented LMS Administrator to manage, maintain, and support Learning Management Systems (LMS) and facilitate effective digital learning delivery. The role involves LMS configuration, user and course management, e-learning content support, compliance tracking, reporting, and technical troubleshooting. The ideal candidate should have experience in LMS administration, learning content management, SCORM-compliant courses, data reporting, and user support. The candidate will collaborate with training teams and subject matter experts to ensure smooth learning operations, accurate training records, and effective delivery of online and instructor-led training programs. Key Responsibilities Administer and maintain the LMS, including user accounts, learner records, courses, classes, and system configurations. Create, configure, update, and maintain courses, learning paths, curricula, and training assignments. Manage learner enrollment, course assignments, automated rules, user groups, and role-based learning requirements. Track course completion, attendance, certifications, mandatory training, and compliance requirements. Generate and maintain reports, dashboards, and spreadsheets to monitor learner progress and training effectiveness. Maintain accurate learning records and reconcile classroom attendance, external training, and certification data. Troubleshoot LMS issues, resolve user queries, document technical problems, and coordinate with vendors for escalated issues. Support onboarding, employee transfers, and exits by updating user accounts and assigning or removing learning requirements as appropriate. Upload, configure, test, and maintain e-learning content, including SCORM-compliant courses and other digital learning resources. Collaborate with subject matter experts and instructional designers to develop and update e-learning materials, quizzes, scripts, graphics, and videos. Prepare user guides, training documentation, and instructional materials for learners, instructors, and administrators. Support instructors and end users during virtual or classroom-based training sessions. Maintain course assignment trackers, training calendars, certification records, and other learning documentation. Coordinate LMS updates, system enhancements, and new feature implementation with relevant technical teams and vendors. Identify opportunities to improve LMS workflows, automate administrative tasks, and enhance the overall learning experience. Required Experience & Qualifications 3+ years of experience in LMS administration, e-learning operations, learning technology, or a related field preferred. Hands-on experience managing LMS platforms, including users, courses, enrollments, learning paths, and system configurations. Experience with SCORM-compliant content and online course management. Familiarity with training compliance, certification tracking, onboarding, and learning records management. Experience generating reports, maintaining spreadsheets, and analyzing training data. Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint. Strong troubleshooting, organizational, documentation, and problem-solving skills. Ability to manage multiple tasks, maintain data accuracy, and meet deadlines. Effective written and verbal communication skills. Bachelor's degree preferred; an associate degree or equivalent relevant professional experience may also be considered. #J-18808-Ljbffr

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